Privacy policy
**Privacy Notice - Learners **
Introduction
The Deanwater Group is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your information when you enrol on one of our training programmes. This notice is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
The Deanwater Group is a training provider delivering professional courses, including those accredited by Skills for Justice Awards (SfJ Awards). For the purposes of data protection legislation, The Deanwater Group acts as the Data Controller for the personal data you provide.
Information We Collect
When you enrol on a course, we may collect and process the following personal data:
- • Full name and contact details (address, email, telephone number)
- • Date of birth
- • Identification details (where required for certification)
- • Employment or professional information (where relevant to the course)
- • Assessment records and learner progress information
- • Registration and certification data
- • Information relating to support needs or reasonable adjustments (where disclosed)
We will only collect information that is necessary for the purposes outlined in this notice and by enrolling on the course you accept your information being collected in accordance with this notice.
How We Use Your Information
Your information is used for the following purposes:
- • To enrol you onto your chosen course
- • To deliver training and support your learning
- • To assess your work and determine competence
- • To register you with Skills for Justice Awards or awarding body (where applicable)
- • To claim and issue certificates upon successful completion
- • To meet quality assurance and audit requirements
- • To communicate with you about your course
We will not use your data for purposes that are incompatible with those listed above.
Lawful Basis for Processing
We process your personal data based on:
- • Contractual necessity – to deliver the training and services you have enrolled in
- • Legal obligation – to meet awarding body, audit, and regulatory requirements
- • Legitimate interests – to ensure quality, consistency, and improvement of our services
Where sensitive (special category) data is provided, it will only be processed where necessary and with appropriate safeguards
Sharing Your Information
We may share your information with:
- • Skills for Justice Awards or relevant awarding body (for registration, assessment, and certification)
- • External Quality Assurers (for audit and quality assurance purposes)
- • Relevant regulatory or legal authorities where required We will only share your information where necessary and will ensure it is transferred securely.
How We Store and Protect Your Data
Your personal data is stored securely and protected through:
- • Secure electronic systems (password‑protected)
- • Controlled access to authorised staff only
- • Safe storage of any paper records
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
Data Retention
We will retain your data only for as long as necessary to:
- • Fulfil the purposes outlined in this notice
- • Meet legal and awarding body requirements
- • Support audit and quality assurance processes
After this period, your data will be securely deleted or destroyed.
Your Rights
Under UK GDPR, you have the right to:
- • Access your personal data
- • Request correction of inaccurate information
- • Request deletion of your data (where applicable)
- • Restrict or object to processing in certain circumstances
- • Request a copy of your data in a transferable format (where applicable)
To exercise your rights, please contact us using the details below.
Data Breaches
In the unlikely event of a data breach, The Deanwater Group will:
- • Take immediate steps to mitigate the issue
- • Investigate the cause
- • Notify the Information Commissioner’s Office (ICO) where required
- • Inform affected individuals where there is a risk to their rights
Contact Details
If you have any questions about this Privacy Notice or how your data is handled, please contact: Data Security Officer, The Deanwater Group training@thedeanwatergroup.com
Updates to This Notice
This Privacy Notice may be updated from time to time to reflect changes in legislation or our operations. The most current version will always be made available to learners.